About Us

For many years, clients (and their pets) have been coming to Shamrock Animal Hospital knowing they’ll be treated like family. Our staff is a big part of that.

Shamrock Animal Hospital About Us

Dr. Fagan's Introduction to "Sniff Notes"

I am so proud of Shamrock Animal Hospital and all we have been able to accomplish over the last decade and I often say that veterinary medicine is a team sport! I’m not sure you will find a team that is more focused on our mission to DO GREAT WORK ~ HAVE FUN + GIVE BACK than the individuals who work here. And when you are part of a team, you celebrate every victory and milestone – no matter the size! The Shamrock Family has celebrated so many birthdays, engagements, weddings, babies, holidays, and laughter; I am sure I’m not remembering them all here. We even had a member of the Shamrock Family successfully receive a heart transplant! 

Success can be measured in so many different ways. Here at Shamrock, I appreciate our success by the smiles on the faces of so many of my team members and the endless flow of recognition from our clients. These folks are my rock!

– Dr. Fagan

Be sure to click on the images underneath each staff member to read Dr. Fagan’s Sniff Notes! 

Our Staff

Growing up in Ocala, FL, Dr. Raquel Fagan always knew she wanted to be a veterinarian and a Florida Gator! Dr. Fagan graduated from the University of Florida College of Veterinary Medicine with the idea that every patient is unique and deserves individualized care and attention. She took over the practice on October 14, 2016.

We are privileged to have one of the most outstanding teams of animal care professionals! We encourage you to read their bios and visit the office to get to know them – they truly are spectacular!

Dr. Kyle Fox – son of our Owner and Medical Director, Dr. Raquel Fagan – graduated Magna Cum Laude as the Salutatorian of the University of Florida College of Veterinary Medicine, Class of 2025. He was also honored with the American College of Veterinary Medicine Clinical Excellence Award.

Dr. Fox joined the Shamrock Animal Hospital team in June 2025, bringing a lifelong love of veterinary medicine – shaped by years spent in-clinic with his mother.

Outside of work, he enjoys golfing, cheering on the Florida Gators, and spending time with his dog, Korra.

At Shamrock Since 1989. Yes, that’s not a typo!

Pets: Tiki and Lily Pad (cats). Fun fact, Lily was born here at Shamrock!

Favorite Quote: “I want to be your favorite hello and your hardest goodbye.”

Favorite Activity: Walking on the beach

Favorite Animal From a Movie: Secretariat 

Favorite Go-To Treat Recommendation: Hill’s Natural Fruity Snacks

Most Creative Pet Name You’ve Heard at Shamrock: Eugenie Boisfontain

One Thing You Wish Every Pet Owner Knew: The importance of preventative and professional veterinary care

If Animals Could Talk, Who Would Be the Sassiest? Maine Coon cats

At Shamrock Since 2015

Pets: Sonnie & Lemon (Catahoula Leopard Dogs); Mouse (Jack Russell Terrier); Happy (Australian Shepherd); 3 street cats – Bootsie, Monkie & Melvin

Favorite Quote: “Don’t be afraid to go after what you want to do, and what you want to be. And don’t be afraid to pay the price to get it.” – Lane Frost

Your Happy Place: Ocala National Forest with my pups

Favorite Breed to Work With: Herding/working breeds & spicy cats

Most Creative Pet Name You’ve Heard at Shamrock: Stromboli Joe

One Thing You Wish Every Pet Owner Knew:
Tomorrow is not promised. Spend everyday with your pets like it’s your last

If Animals Could Talk, Who Would Be the Sassiest? Anything doodle-related

At Shamrock Since 2020

Pets: Finn AKA “Babushka” (Great Pyrenees); Sally AKA “Seaweed” (Black Lab); Jellybean AKA “Beans” (Jack Russell Terrier)

Favorite Quote: “Enjoy life; you only get one.”

Favorite Activity: Going to the beach or on our boat; spending time with my pups

Favorite Animal From a Movie: Hei Hei from Moana 

One Thing You Wish Every Pet Owner Knew: Mosquitos do go in gated communities; keep your pet on heartworm preventative

Pet You Wish You Had as a Kid: Chameleon (I have one now!)

If Animals Could Talk, Who Would Be the Sassiest? Corgis

At Shamrock Since 2019

Pets: Hamlin AKA “Hambone” (Hound); Riley AKA “String Bean” (Hound); Hobbes AKA “Blue” (Velociraptor AKA cat)

Favorite Quote: “When all else fails, take a nap.” – Winnie the Pooh

Favorite Activity: Paddle boarding, diving

Favorite Animal From a Movie: Bagheera from The Jungle Book

Favorite Go-To Treat Recommendation: Zignature Kangaroo “Ziggy Bars” – my dogs and cat love them!

Most Creative Pet Name You’ve Heard at Shamrock: Arbitration

If Animals Could Talk, Who Would Be the Sassiest? Herding dogs! All of them

At Shamrock Since 2019

Pets: Truxx (Texas Heeler); Toby (Pit); Miller and Milton AKA “The Twins” (Orange Cats)

Favorite Quote: “If you ain’t first, you’re last.”

Favorite Activity: Spending time with my son, Crew

Favorite Animal From a TV Show: Muffin from Bluey

Favorite Go-To Toy Recommendation: An RC Car!

Most Creative Pet Name You’ve Heard at Shamrock: Virginia Opossum or my own dog’s, Truxx!

One Thing You Wish Every Pet Owner Knew: How heartworms are transmitted

At Shamrock Since 2022

Pets: Copper (Beagle); Laska & Rooster (Labs); Cobra, Skunky & Moon (Cats)

Your Happy Place: Being at the farm

Favorite Activity: Playing and watching sports, fishing 

Favorite Animal From a Movie: Chicken Joe from Surf’s Up

Fun Fact About You That Surprises People: I’m the 2nd generation working at Shamrock; my mom worked here for years!

Favorite Go-To Treat or Toy Recommendation: Nylabone

If You Were a Dog Breed, Which One Would You Be? Beagle – they are short, hard-working but distracted by squirrels that run by!

If Animals Could Talk, Who Would Be the Sassiest? All cats

At Shamrock Since 2025

Pets: Mowgli (Thoroughbred Horse); Poppy (Hound mix); Stella (Australian Shepherd)

Favorite Quote: “If you have a pulse, you have a purpose.”

Favorite Activity: Horse riding, basketball 

Favorite Animal From a Movie: Ferdinand the Bull

Your Happy Place: My truck, but only when gas is cheap

Favorite Breed to Work With: Lab

Most Creative Pet Name You’ve Heard at Shamrock: Giggles, Slinky

Pet You Wish You Had as a Kid: Dolphin

If Animals Could Talk, Who would Be the Sassiest? Goldendoodles

At Shamrock Since 2025

Pets: Sweet Pea AKA “Sweetie Pie”; Stella AKA “Stella Belly”; Justice AKA ” Justey Poo” (All mixed breeds)

Favorite Quote: “When life gets you down, do you wanna know what you’ve gotta do? Just keep swimming.” – Dory, Finding Nemo

Favorite Animal From a Movie: Winter from Dolphin Tale

Favorite Go-To Toy Recommendation: Kong

Favorite Breed to Work With: Pitties

If You Were a Dog Breed , Which One Would You Be and Why? Chihuahua, little but mighty

Pet You Wish You Had as a Kid: Dolphin

If Animals Could Talk, Who Would Be the Sassiest? Chihuahuas

At Shamrock Since 2022

Pets: G Gato AKA “Wee Little Man” (Cat); Rosie, Edward, Dora, Diamond AKA “The Minions” (All cats)

Favorite Quote:  “If there is no solution, there is no problem.”

Favorite Activity: Gardening

Favorite Animal From a Movie: Baloo from The Jungle Book

Favorite Go-To Toy Recommendation: Plastic spoons, fun for cats!

Most Creative Pet Name You’ve Heard at Shamrock: Taker, short for Undertaker in WWE

One Thing You Wish Every Pet Owner Knew: Pets need care. Always check into the routine expenses pets may incur over a lifetime and consider the unexpected expenses too!

If Animals Could Talk, Who Would Be the Sassiest? Tortoiseshell cats

At Shamrock Since 2013

Pets: Runo Mars AKA “IKEA Corgi” (Swedish Vallhund); Ms. Poppyseed Bagel AKA “Poppy” (Welsh Corgi); Israel Hands AKA “Izzy” and Jim Jimenez “Jim” (Sibling street cats)

Favorite Quote: “Where there’s a will, there’s a way.”

Favorite Animal From a Movie: Batty from Ferngully

Fun Fact About You That Surprises People: I lived in India for a year and know how to read things written in Devanagari script

If You Were a Dog Breed, Which One Would You Be and Why? Shiba Inu, reserved but also a little crazy

If Animals Could Talk, Who Would Be the Sassiest? Chihuahuas

At Shamrock Since 2025

Pets: Disney (Dalmatian), she is obsessed with popcorn

Favorite Zoo Animal: Leopard

Favorite Quote: “Not all who wander are lost.”

Favorite Activity When not at Shamrock: Spending time with my family and dog.

Favorite Book/TV Show/Movie: Kpop Demon Hunters, Jurassic Park Series, Grey’s Anatomy

What is Your Favorite Breed of Dog or Cat to Work With? For dogs, I tend to gravitate towards herding breeds. For cats, I love Maine Coons and Ragdolls.

What is Your Go-To Treat or Toy Recommendation for Dogs/Cats? Buffalo Horns

Awards & Recognition

Partnerships IDEXX Laboratories

Our History

For many years, clients (and their pets) have been coming to Shamrock Animal Hospital knowing they’ll be treated like family.

Founded by Greg and Donna Shamrock, Shamrock Animal Hospital has proudly served Lake County since 1988 with a deep love for animals and a commitment to exceptional care. Known for its welcoming atmosphere and personal touches—from warm greetings to extra love during a simple nail trim—Shamrock quickly became a trusted part of the community. In 2016, after nearly three decades, the Shamrocks passed the torch to Dr. Raquel Fagan, a lifelong Floridian and University of Florida graduate. With years of veterinary experience across Central Florida, Dr. Fagan brought her passion for animals and personalized care to Shamrock. Since taking the “lead” on October 14, 2016, she has continued the legacy of compassion, connection, and community.

The Founders

Donna and Greg Shamrock owned the hospital from 1988-2016.

Dr. Fagan and Jeff have owned the hospital since 2016, and continue the legacy of the Shamrocks.

Give Back

At Shamrock Animal Hospital, we are passionate about giving back to our community. Check out our programs below!

Patriot Service Dogs

Patriot Service Dogs

Dr. Fagan has served as the medical director for Patriot Service Dogs since 2019. The organization provides trained service dogs – at no charge – to veterans in need.

Friends of Flynn

Help us support the animal-loving community.

At checkout you may be asked to round up to the next dollar to help Friends of Flynn. All proceeds will be used to support out-of-the-ordinary situations and animal-related organizations in Central Florida.